Financial Policy and Insurance
For your convenience, we accept Visa, MasterCard and Interac. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us. Many times, a simple telephone call will clear any misunderstandings.
If you have dental insurance, you will be responsible for paying our office the amount of the cost that is not covered by your insurance, the balance will be billed directly to your insurance company. If the insurance company does not cover the full amount after we submit the claim, we will invoice you accordingly. Payment is due upon receipt of the invoice.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.
At Fraser Valley Oral and Maxillofacial Surgery we make every effort to provide you with the finest surgical care and the most convenient financial options. To accomplish this goal, we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. Please bring your insurance information with you to the consultation so that we can expedite reimbursement. If you have any problems or questions, please ask our staff. They are very well informed and up-to-date on the latest insurance plans and their coverages.